Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use keloglu.de (the "Website") or make a purchase there.

PERSONAL INFORMATION WE COLLECT
When you visit the Website, we automatically collect certain information about your device, including information about the web browser, IP address, time zone, and some of the cookies installed on your device. When you navigate on the Website, we also collect information about the individual web pages or products you view, the websites or search terms that led you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information".

We collect device Information using the following technologies:

  • "Cookies" are data files stored on a device or computer and often contain an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
  • "Log files" track actions on the Website and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • "Web Beacons", "Tags", and "Pixels" are electronic files used to gather information on how you navigate the Website.

Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information about you. This includes name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

In this Privacy Policy, "personal information" refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION
We generally use the Order Information we collect to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, to screen our orders for potential risk or fraud, and to provide information or advertising related to our products or services, in accordance with your privacy preferences.

We use the Device Information collected to screen for potential risk and fraud (especially your IP address) and generally to improve and optimize our Website (e.g., using customer navigation behavior analysis and interaction with the Website, as well as assessing the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We may share your personal information with third parties who assist us in using your personal information as described above. For example, we use Shopify to operate our online store. For more information on how Shopify uses your personal information, please visit: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the Website. For more information on how Google uses your personal information, please visit: https://policies.google.com/privacy?hl=en. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK
Please note that we do not change our website’s data collection and use practices when we receive a "Do Not Track" signal from your browser.

YOUR RIGHTS
If you are a resident of Europe, you have the right to access the personal information we hold about you and to request correction, updating, or deletion of it. If you wish to exercise this right, please contact us using the contact information provided below.

If you are a resident of Europe, we also note that we process your information to fulfill contracts we might have with you (for example, if you place an order through the Website) or otherwise to pursue our legitimate business interests as mentioned above. Please note that your data may be transferred outside of Europe, including Canada and the United States.

DATA RETENTION
When you place an order through the Website, we maintain your Order Information for our records unless you ask us to delete this information.

CHANGES
We may occasionally update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US
If you require further information about our privacy practices, have any questions, or wish to file a complaint, please contact us by email at shop@keloglu.de or by mail at the address below:
Im Brühl 15, 72227 Egenhausen, Germany.